Last Updated at : 27-Oct-2026
Cookies are small files a website saves on your phone or computer. Some are needed to make the website work. Others help us see how people use it.
We only use the cookies we need, unless you say yes to others. When you first visit, we ask you. “Reject” is as easy to press as “Accept”. Nothing extra is switched on until you say yes.
Our promise on health pages. No tracking, analytics or advert cookies ever run on the assessment, results or report pages, even if you said yes elsewhere. What you tell us about your health is never used for adverts.
We do not use cookies to show you adverts on other websites.
Needed to make the website work (always on)
The law lets us use these without asking, because the website cannot work without them.
Cookie
Set by
How long
cmplz_banner-status, cmplz_policy_id, cmplz_consented_services, cmplz_functional / preferences / statistics / marketing
Complianz (the site itself)
365 days, only set after the visitor clicks Accept or Deny
Stripe, on Free Assessment and Second Opinion
1 year
__stripe_sid
Stripe
30 minutes
m
2 years, from Stripe’s documentation
Google reCAPTCHA
6 months, from published sources
WordPress login cookies
Staff logged into the admin area only
Until the browser closes (14 days with “Remember me”); wp-settings 1 year
Cookie
Set by
What it does
How long
[PLACEHOLDER — session cookie name]
NeuroClinicians
Keeps you logged in and keeps your answers while you go through the questions
Until you close your browser
[PLACEHOLDER — consent cookie name]
NeuroClinicians
Remembers your cookie choice so we do not keep asking
12 months
__stripe_mid, __stripe_sid
Stripe
12 months
1 year / 30 minutes
Help us improve the website (only if you say yes)
Cookie
Set by
What it does
How long
_ga, _ga_[site ID]
Google Analytics
Counts visits and shows which pages are used, so we can improve them. Never on assessment, results or report pages. Google may process this data in the USA, protected by the UK–US data bridge
14 month
We do not use any.
You can change your choice at any time using the “Cookie settings” link at the bottom of every page. You can also delete cookies in your browser settings. If you block the cookies we need, parts of the website, like logging in or paying, will not work.
Questions? Email dataprotection@neuroclinicians.com. Our Privacy Notice explains how we look after your information.